Retail Shop Manager on Duty, Highland Park

Equinox • Dallas, TX

10h • Onsite

About The Position

Equinox is seeking energetic, creative, and enthusiastic Retail Shop Managers-on-Duty to join its team. The MOD helps direct and motivate the sales team in one Equinox Shop, ensuring excellent customer service, a complete customer experience, and operational excellence. The role takes direction from the Regional, District, or Area Shop Manager and the Assistant Manager on business strategy and action plans to support productivity and compliance with company policies and procedures.

The MOD contributes to monthly sales goals, coaches and develops Style Advisors, maintains knowledge of club and Shop offerings, and supports inventory, loss prevention, training, staffing, scheduling, merchandising, and housekeeping. The role builds effective working relationships, communicates clearly across levels, and supports company policies and initiatives. Candidates must be available to work a varied schedule based on the needs of the retail business.

Equinox offers competitive salary, benefits, industry-leading commission opportunities for club employees, complimentary club membership, and perks and incentives on products and services including Personal Training, Pilates, Spa, and Shop. Other duties may be assigned as needed to ensure proper department operations. Applicants must have the legal right to work in the United States.

Requirements

• Proven leadership ability and the ability to take direction.
• Experience in a customer service business, preferably retail.
• Hardworking and diligent, with honesty and personal integrity.
• Excellent time management, organizational, problem-solving, and communication skills.
• Ability to utilize new techniques and ideas.
• Availability to work a varied schedule based on the needs of the retail business.
• Legal right to work in the United States.

Nice To Haves

• Retail experience is preferred.

Responsibilities

• Contribute to assigned monthly sales goals, including individual contribution to the total monthly store goal.
• Coach and develop Style Advisors in selling tactics, tools, and understanding key business metrics.
• Ensure an exceptional customer experience for visitors to The Shop and Equinox.
• Maintain knowledge of club and Shop services, programs, and products.
• Uphold loss prevention and inventory management policies and ensure team adherence.
• Ensure personal and team understanding of communication and training materials, and complete operational tasks accurately and on time.
• Assist shop management with hiring, training, coaching, and developing Shop staff.
• Assist shop management with scheduling and shift coverage.
• Ensure the Shop and its staff reflect company brand standards, including merchandising, marketing direction, and dress code.
• Maintain housekeeping and organizational standards on sales floors, at cash wraps, and in stockrooms.
• Build effective relationships with employees, colleagues, supervisors, and clients.
• Maintain working knowledge of happenings and standards in other departments to encourage camaraderie and team spirit.
• Comply with and enforce company policies and procedures, and support company initiatives.
• Communicate clearly and effectively at all levels with tact and diplomacy.

Benefits

• Competitive salary and benefits.
• Industry-leading commission opportunities for club employees.
• Complimentary club membership.
• Perks and incentives on products and services, including Personal Training, Pilates, Spa, and Shop.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed