Retail Shop Clerk

La Jolla Beach & Tennis Club, Inc.•San Diego, CA

23h•Onsite

About The Position

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc., a family of properties including the iconic La Jolla Beach & Tennis Club, a private oceanfront club; the inviting La Jolla Shores Hotel, a beachfront getaway; and the internationally acclaimed Marine Room, celebrated for its fine dining. These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to the community. As part of this team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in one of California’s most beautiful destinations. The Retail Associate is responsible for providing exceptional service to members, guests, employees, and visitors while supporting daily retail and court operations. This role includes processing merchandise transactions, maintaining an organized and visually appealing retail environment, and promoting La Jolla Beach & Tennis Club’s service standards to ensure a consistently positive and memorable experience.

Requirements

Consistently provide professional, attentive, and genuinely friendly service
Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests
High School diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports, and correspondence.
Ability to speak effectively in English to customers, members, employees and the general public.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to work in an efficient and professional manner with guests and members under limited supervision.

Nice To Haves

Strong tennis game and knowledge preferred.

Responsibilities

Greets customers and offers assistance both in person and in telephone interactions.
Stocks shelves, counters or tables with merchandise.
Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
Assists members and guests with setting up games.
Stamps, marks or tags prices on merchandise.
Obtains merchandise requested by customer or receives merchandise selected by customer.
Obtains information from customers for special or mail orders for merchandise.
Answers customer’s questions concerning location, price and use of merchandise.
Totals price and tax on merchandise purchased by customer to determine bill.
Accepts payments.
Wraps or bag merchandise for customers.
Cleans shelves, counters, or tables.
Removes and sends receipts to front desk for processing.
Calculates sales discount to determine price.
Keeps record of sales and prepares periodic inventory of stock.
Schedules tennis lessons for members and guests with Club Pros.
Hangs signs on courts to promote events.
Reserves court time for Club pros and special events.
Other duties may be assigned.

Benefits

Free daily meal and salad bar
Medical, Dental, Vision, 401K (based on employment status)
Paid vacation, sick, and holiday time
Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
Property retail shop and hotel discounts
$500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
Career growth opportunities
401K matching

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