Retail Shift Supervisor (Supplemental Processing)

Goodwill Industries of Mississippi•Ridgeland, MS

5d•Onsite

About The Position

The Shift Supervisor is responsible for assisting the Store Manager and Assistant Manager in general operations, ensuring an effective, profitable store for each quarter. Under the supervision of the Retail Store Manager, the Shift Supervisor provides secondary support in the operations and activities of the retail store to help ensure maximum revenues and effectiveness.

Requirements

High School Diploma/GED preferred or at least six months supervisory experience in food services, manufacturing, production, or retail in lieu of education.
National Retail Federation (NRF) Certification within one year of job acceptance.
If applicable, current Forklift Certification at specific locations utilizing forklifts.
Basic judgment skills to determine merchandise/donation value.
Ability to communicate both orally and in writing.
Advanced math skills, including basic accounting and cash control procedures.
Supports the mission and vision of Goodwill Industries of Mississippi, Inc.
Open availability.
Ability to transfer to other working locations, as directed by management.
Maintains a valid driver license.
Working knowledge of computers, including the Microsoft Office Suite.
Promotes and demonstrates ethical practices in all activities.
Promotes a safe work environment and follows all CARF requirements.
Ability to pass alcohol/drug screenings, criminal background check and any insurance driving record check.

Responsibilities

Assists in accepting and coordinating the proper processing and separation of incoming donations, outlet merchandise, and salvage goods.
Assists in coordinating used goods processing through the proper application of techniques: sorting, preparing, and pricing items for sale using the production processing system (PPS).
Participates in ensuring production goals and sales goals are met or exceeded on a consistent basis.
Assists in ensuring that store is presenting quality customer service in a timely and courteous manner to all shoppers, donors, and employees.
Assists in maintaining the appearance of building interior, building exterior, and parking lot.
Assists in maintaining a clean and orderly store processing area, good housekeeping, and work environment.
Assists in ensuring that safety procedures are understood and followed by all staff and store employees.
Performs necessary record keeping and reporting of money, sales, and production in an accurate and timely manner. This includes, but not limited to, the correct operation and utilization of the Point-of-Sale (POS) equipment.
In the absence of the Store Manager and/or Assistant Manager, the Shift Supervisor will supervise the staff and handle all managerial functions such as opening and closing the store properly, reporting accidents, incidents, or any occurrences that are serious in nature, keeping the safety of all clients/employees a priority.
Enforces and effectively communicates company policies and procedures to all employees.
Demonstrates a professional, presentable appearance, by adhering to Goodwill’s uniform policy, including the visible presence of an issued nametag.
Maintains a high level of confidentiality.
Responsible for all other duties as assigned.