Retail Shift Supervisor

Goodwill Northern New England•Amherst, NH

18d•$17

About The Position

Assists the Store Manager and the Assistant Store Manager with management retail store operations. Assumes full responsibility for all store operations in the absence of the Store Manager or Assistant Store Manager. Assumes full responsibility for all store operations in the absence of the Store Manager or Assistant Store Manager Open/close store; secures all store premises including building where applicable Maintain store premises Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency Vision of creating sustainable communities that thrive through the fullest participation of their diverse residents. Furthers the organizational commitment to triple bottom line results: integrating social, economic and environmental goals into thinking, planning and actions.

Requirements

Pass a Post Offer Physical
Criminal background check that meets Agency standards
Valid driver’s license permitting operation of a vehicle with a safe driving record

Responsibilities

Help customers locate merchandise, answer questions etc
Relieve sales associates at peak times
Listen to customer complaints, examine returned merchandise, and resolve problems
Stocks shelves, counters, bins and racks with merchandise
Processes customer sales using a cash register and other equipment
Receives donations, provides donation receipts and assists donors
Closes registers: totals/summarizes funds received, endorses checks, prepares bank deposit slip
Deposits funds at a bank.
Assists w/performance management and hiring process (documentation, interviewing, reviews, etc.)
Assists Store Managers w/ general store management/operations
Open/close store; secures all store premises including building where applicable
Maintain store premises
Supervise personnel in absence of Managers