Retail Shift Manager
EZCORP•Weslaco, TX
•Onsite
About The Position
EZCORP is seeking a Retail Shift Leader (Key Holder) to join their team, offering a career path with opportunities for advancement. The role involves providing excellent customer service, leading and influencing team members, and managing pawn loans and extensions. This position is ideal for individuals seeking growth in a fast-paced retail environment with competitive pay, bonus potential, and benefits.
Requirements
- High school diploma or GED
- Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
- Able to pass a criminal background check and drug test
- Valid driver’s license and auto insurance
- Adhere to all Company policies, procedures, and regulations
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
- Sales background, a plus
- Bilingual, a plus
Responsibilities
- Provide outstanding customer service and build solid relationships with customers.
- Promote sales and make deals for a wide variety of pawn items.
- Provide a friendly, courteous, and respectful environment.
- Process loans and extensions.
- Come to jointly satisfactory terms regarding items to be pawned.
- Perform opening and closing store procedures.
- Supervise and coach store Team Members.
Benefits
- Free Health Insurance
- Competitive Wages
- Monthly UNCAPPED Bonus Potential
- Paid on Store and Individual Performance
- Great Working Hours
- 401(k) with Company Match
- Generous Paid Time Off
- Holiday Pay
- Store Discount
- $.50 raise upon completion of initial 5-week paid training program
- 6-month training program for Assistant Manager position
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
