Retail Shift Leader
About The Position
At EZCORP, we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Leader (Lead Pawn Broker) and we would love to have you join our team. Urgently hiring immediately for Retail Shift Leader (Key Holder)! Easily apply today! EZCORP provides our full-time Retail Shift Leaders (Key Holder) with a comprehensive benefits package to help you achieve your optimal work/life balance. Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your customer service and leadership skills in a fun and fast paced environment. Our Retail Shift Leader (Key Holder) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program Enhance your leadership skills through our structured leadership training programs Follow the Career Path and train for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store. We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.
Requirements
- High school diploma or GED
- Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
- Able to pass a criminal background check and drug test
- Valid driver’s license and auto insurance
- Adhere to all Company policies, procedures, and regulations
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
- Sales background, a plus
- Bilingual, a plus
Responsibilities
- Provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items.
- Provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition.
- Processing loans and extensions
- Coming to jointly satisfactory terms regarding items to be pawned
- Performing opening and closing store procedures
- Supervising and coaching store Team Members
Benefits
- Free Health Insurance
- Competitive Wages
- Monthly UNCAPPED Bonus Potential
- Paid on Store and Individual Performance
- Great Working Hours
- 401(k) with Company Match
- Generous Paid Time Off
- Holiday Pay
- Store Discount
- No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
