Temporary Full-Time Retail Shift Lead

University of PittsburghPittsburgh, PA
Onsite

About The Position

The Office of Business, Hospitality, and Auxiliary Services is seeking a Shift Lead to support the University's daily retail operations of three stores and a copy center, and will be responsible for opening and/or closing.

Requirements

  • High School Diploma or GED
  • Ability to lift or move items weighing up to 50 lbs
  • Ability to be on your feet for extended periods

Responsibilities

  • Delivering excellent customer service and assisting customers with merchandise selection.
  • Demonstrating strong attention to accuracy and detail.
  • Developing and maintaining product knowledge.
  • Performing basic computer data entry tasks and operating standard retail equipment.
  • Processing a variety of transactions, including cash, checks, bank cards, Panther Funds, gift certificates/cards, University requisitions, credit memos, and bookstore accounts.
  • Processing online sales orders.
  • Supervising student workers and assigning daily tasks.
  • Ensuring student workers adhere to customer service standards.
  • Receiving, stocking, and merchandising products daily, and maintaining an organized sales floor.
  • Safely transporting items up to 50 pounds and spending extended periods moving throughout the store.
  • Participating in off-site events as needed.
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