Retail Shift Lead DOCO

Pressed•Sacramento, CA

2d•Onsite

About The Position

The Shift Lead is an ambassador for our mission to empower guests’ wellness journeys. They provide a best-in-class guest experience through sharing superior knowledge of our products and their passion for wellness. In addition to providing impeccable service, they are responsible for guest-centric selling, completing orders, processing transactions, and carrying out the daily procedures of their retail store location.

Requirements

Superior knowledge of Pressed products.
Passion for wellness.
Impeccable service skills.
Guest-centric selling skills.
Teamwork skills.
Ability to complete orders and process transactions.
Ability to carry out daily store procedures.
Ability to support onboarding and training.
Ability to support community engagement and local store marketing.
Ability to support order and inventory processes.
Ability to cut, prepare, and serve products.
Ability to clean equipment and follow proper food handling procedures.
Ability to enroll guests in the Loyalty Program.
Ability to conduct product sampling.
Ability to share guest feedback with management.
Ability to perform opening and closing duties.
Ability to execute bank deposits.
Ability to receive shipments.
Ability to interpret and disseminate company directives.
Ability to maintain store appearance and cleanliness standards.
Ability to lead by example and follow company policy.
Ability to promote a safe and respectful work environment.
Proficiency in POS and related computer systems.
Ability to maintain sales floor coverage.
Ability to follow posted schedules.

Responsibilities

Be a brand ambassador by sharing enthusiasm for and extensive knowledge about Pressed products.
Provide an impeccable guest experience through guest-centric selling and teamwork.
Foster a guest-focused selling culture by modeling the sales & service experience.
Support onboarding of new employees and continued training of the selling team.
Support community engagement and local store marketing partnerships to increase brand visibility.
Support order and inventory processes where applicable.
Cut, prepare, and serve products.
Clean equipment and follow proper food handling procedures.
Enroll all guests in our Loyalty Program.
Active & engaged product sampling throughout all day parts.
Share guest feedback with the store manager regarding product requests, concerns, and suggestions.
Perform opening and closing duties, including executing bank deposits, receiving shipments, and interpreting/disseminating company directives when assigned as manager on duty.
Maintain store appearance and cleanliness standards.
Lead by example and follow company policy; promote a safe & respectful work environment for all members.
Utilize POS and related computer systems to ensure efficiency.
Maintain sales floor coverage and follow posted schedules.
Other job duties as requested.