Retail Service Dispatch Coordinator
Kwik Trip•La Crosse, WI
•$20 - $27
About The Position
The Retail Service Dispatch Coordinator works on Kwik Trip’s Store Engineering Service Desk, helping stores maintain a strong experience for guests. The role involves handling varied and challenging service situations, learning the technology and equipment used in retail facilities, and supporting coworkers and contractors by phone and email. Work includes resolving high-priority issues and coordinating service needs, with a schedule of 40 hours per week in five 8-hour shifts between 6 a.m. and 5 p.m., with flexibility and approximately one Sunday shift per month.
Requirements
- Eagerness to learn new technology and service procedures.
- Ability to engage with a team in a fast-paced work environment.
- Ability to adapt to sudden and urgent requests and find appropriate outcomes.
- Ability to contribute to a positive work environment.
Responsibilities
- Work within a diverse and talented team.
- Resolve high-priority situations to ensure the best service possible for guests and stores.
- Learn about the technology and strategy behind operating and maintaining Kwik Trip’s retail facilities.
- Support coworkers and contractors by phone and email.
- Adapt to sudden and urgent requests and seek the best outcomes.
- Help create a positive work environment for the team and those relying on the team for support.
Benefits
- Health insurance
- 401(k)
- Paid time off
- Coworker bonuses ranging from 8–12% of gross annual wages, depending on company profitability
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
