Retail Selling Support Associate - Womens Clothing, Lehigh Valley - Part Time

Macy's • Whitehall, PA

11h • Onsite

About The Position

As a Macy’s Women's Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Be comfortable communicating and collaborating with customers and colleagues
• Meeting daily sales goal challenges
• Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; can work on your own but are great with team dynamics
• Can handle electronic devices with no problem
• Talking
• Lifting
• Constant moving
• Standing
• Reaching with arms and hands
• Standing for at least two consecutive hours
• Lifting at least 25lbs.
• Stooping
• Kneeling
• Crouching
• Climbing ladders
• Reaching, including above eye level
• Close vision
• Color vision
• Depth perception
• Focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Responsibilities

• Help customers express their personal style and turn fashion into a source of inspiration.
• Create meaningful connections through genuine, engaging conversations.
• Actively circulate the sales floor to understand each customer’s needs.
• Share the benefits of our loyalty programs.
• Guide customers through a seamless shopping journey.
• Maintain merchandise standards.
• Support fitting room and sales floor upkeep.
• Assist with fulfillment to ensure a polished, shop-ready environment.
• Keep the shopping space clean, organized, and inviting.
• Greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers.
• Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
• Offer a warm welcome, make eye contact, and create friendly, personal conversations to create customer relationships.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
• Share Loyalty program benefits, make sure customers have all they need, and end with a sincere thank-you.
• Support one another with honesty, care, and collaboration.
• Strive to improve every day, take pride in work, achieve sales goals and learn from each other to deliver individual and store results.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees