Retail Security Officer

Andy Frain Services • Davenport, IA

1d • Onsite

About The Position

We are hiring two Retail Security Guards to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset. Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

• State Guard license is required.
• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor
• High School Diploma and/or equivalent (GED).
• Must be willing to submit to a background and drug screen; any offer of employment is contingent upon the successful completion of a background investigation.
• Minimum 3 -- 6 months prior experience in loss prevention, life safety, CCTV systems or access computer systems.
• Basic computer and report writing skills.

Nice To Haves

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

Responsibilities

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on-site incidents
• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times
• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements
• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on-site
• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

Benefits

• Weekly pay
• Flexible scheduling
• Employee discounts
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED