Retail Security Officer Part Time

Securitas•Pueblo West, CO

3d•Onsite

About The Position

The Retail Security Officer helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order while enforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

Requirements

18 years of age or older.
High School Diploma or GED required.
Must be able to work independently.
Must be able to remain calm and professional during stressful situations.
Must have great attention to detail and remain vigilant throughout shift.
Must have a professional demeanor.
Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Appropriate I9 Identifications at time of hire.
Ability to stand and walk for long periods of time.
Willingness to travel 25-30 miles to and from work.
Understands the nature of customer service and interactions with the public.
Must be reliable, accountable, punctual, and have a strong work ethic.
Must be able to interact with and greet site visitors, customers, client employees, or client in a positive manner, while maintaining excellent customer service.
Intermediate computer/technology skills needed to ensure completion of daily activity reports, and logs via handheld devices, and ability to report alarms via telephone.
Must have excellent customer service and interpersonal communication skills to assist vendors, public, client, and Office Management.
Must be open to communication and feedback from client, and Office Management.
Must be able to adhere to 15 minute, and lunch breaks.
Must be able to work in a team and asset protection environment to ensure site/organizational goals are achieved daily.
Must be able to remain organized and professional.
Must be able to learn and adhere to security operations.
Must provide high quality customer service in-person, via radio, and over the telephone.
Must be able to obtain Pueblo Guard Card license and maintain it every year.
Must be able to attend in-person interview, and in-person orientation in Colorado Springs if hired.

Nice To Haves

Security, Law Enforcement, or Military experience a plus.
Conflict resolution and de-escalation skills a plus.

Responsibilities

Greet vendors, customers, client employees, client, and aid as needed.
Conduct internal foot patrol when needed to check for unsafe conditions, hazards, security violations, blocked ingress and egress, mechanical problems, unauthorized persons, inspects grounds using appropriate equipment and protective gear.
Monitor entrance/exits and provide guidance to site visitors, and/or vendors.
Complete daily activity (DAR), incident reports and logs via Securitas and client systems.
Provide an atmosphere in which all customers, client employees, site visitors, client, and Management know their needs are being met.
Present a good image to client, public, and Management.
Operates in a calm manner and directs persons who cause disruption to leave property.
Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others.
Observes and reports incidents or suspicious activity to client, Company Management, or public safety authorities as appropriate for the circumstances and/or as required by the site.
Acts to ensure that all property removal is conducted within appropriate policy requirements and in accord with client standards.
Carries out specific tasks and duties of similar nature and scope as required for assigned site.