Retail Security Officer

OCS Group

5d • Onsite

About The Position

As a Retail Security Officer, you will be responsible for maintaining a security presence at client sites to ensure a safe and enjoyable experience for customers and the public. You will respond promptly to security incidents and emergencies, represent the company professionally, and adhere to PSA standards. A key part of the role involves fulfilling health and safety responsibilities by following the company's health and safety policy and management plans, delivering high standards of customer service, and adhering to the company's dress code and uniform policy.

Requirements

• Must have Right to Work in the UK
• Previous experience in a busy security role
• Strong people and customer service skills
• Effective communication and report writing skills
• Ability to work with CCTV systems
• Must be well presented, punctual and focused on attention to detail
• Current, valid PSA Licence
• Must be able to provide clear and complete 5-year work history including references

Responsibilities

• Maintain a security presence at our client sites, ensuring a safe and enjoyable experience for customers and members of the public
• Respond promptly to security incidents and emergencies
• Represent the company in a professional manner and maintain PSA standards in relation to code of conduct
• Fulfil health and safety responsibilities by adhering to the requirements of the company’s health and safety policy and health and safety management plans.
• Ensure the delivery of consistently high standards of customer service
• Adhere to the company’s dress code and wear the correct uniform

Benefits

• Digital Learning through The OCS Academy
• Retail Perks with Hapi app (exclusive discounts, rewards, wellbeing resources)
• Professional Growth opportunities
• Flexible Pay with Wagestream App (Contract Specific)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed