Retail Security Officer

SecuritasFountain, CO
Onsite

About The Position

Securitas Security Services is seeking qualified individuals for part-time Security Officer positions. The ideal candidate will provide excellent customer service and ensure safety and security for clients and their guests, upholding values of Integrity, Vigilance, & Helpfulness. This role offers career growth opportunities and contributes to making the world a safer place.

Requirements

  • 18 years of age or older.
  • High School Diploma or GED required.
  • Great attention to detail and vigilance throughout the shift.
  • Ability to respond to emergencies with rapid and effective judgment and appropriate escalation.
  • Willingness to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
  • Ability to stand and walk for long periods of time.
  • Appropriate I9 Identifications.
  • Willingness to travel 25-30 miles to and from work.
  • Ability to interact with a wide range of individuals in a professional manner.
  • Understanding of customer service and public interactions.
  • Swing or Grave shift availability.
  • Reliable, accountable, punctual, and possess a strong work ethic.
  • Ability to interact with and greet customers, client employees, or clients in a positive manner, while maintaining excellent customer service.
  • Intermediate computer/technology skills for completing daily activity reports and logs via handheld devices, and ability to report alarms via telephone.
  • Excellent customer service and interpersonal communication skills to assist vendors, public, clients, Site Supervisors, and Office Management.
  • Openness to communication and feedback from clients, client managers, and Office Management.
  • Ability to remain organized and professional.
  • Reliable transportation to and from site.
  • Ability to work during inclement weather.
  • Ability to obtain Colorado Springs Guard Card license and maintain it annually.
  • Ability to attend in-person interview and in-person orientation in Colorado Springs if hired.

Nice To Haves

  • Conflict resolution and de-escalation skills.
  • Security, military, or law enforcement experience.

Responsibilities

  • Greet vendors, customers, client employees, and clients, and provide assistance as needed.
  • Conduct internal foot patrols to identify unsafe conditions, hazards, security violations, blocked ingress/egress, mechanical problems, and unauthorized persons.
  • Inspect grounds using appropriate equipment and protective gear.
  • Monitor entrances/exits and provide guidance to customers and vendors.
  • Complete daily activity reports (DAR), incident reports, and logs using Securitas and client systems.
  • Foster an environment where customer, client employee, client, and Management needs are met.
  • Present a professional image to clients, the public, and Management.
  • Calmly direct individuals causing disruptions to leave the property.
  • Protect evidence and the scene of incidents (accidents, emergencies, investigations), setting up barriers and signage, and providing direction.
  • Observe and report incidents or suspicious activity to client, Company Management, or public safety authorities.
  • Ensure all property removal complies with policy requirements and client standards.
  • Perform other assigned duties as required for the site.
  • Provide high-quality customer service in-person, via radio, and over the telephone.
  • Adhere to break schedules but respond to requests for support.
  • Work collaboratively in a team environment to achieve site/organizational goals.
  • Learn and adhere to security operations.

Benefits

  • Life, AD&D, & Disability Insurance.
  • Virtual Medical Appointments With Telemedicine.
  • Paid Time Off
  • FREE Uniforms
  • Paid Training
  • Paid Weekly
  • Employee Assistance Program.
  • DailyPay Access Program!!
  • Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!
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