Retail Security Officer

Platinum Group SecurityPalm Beach Gardens, FL
$19 - $20Onsite

About The Position

Join PGS USA – Protecting What Matters Since 1996. PGSUSA is a trusted leader in the security industry, dedicated to providing exceptional security solutions across America. We are looking for passionate, safety-focused, and customer-service-oriented security professionals to join our growing team. PGSUSA was founded on the principles of protection, customer service, and reputation, and has grown into a premier security company. We believe in hiring the best and brightest, limiting turnover, creating opportunities from within, and integrating technology to provide superior service. Our strength lies in experienced employees, strong leaders, and successful integration, combining hospitality with the latest technology in a cost-effective approach.

Requirements

  • High school diploma or equivalent.
  • Valid Class “D” Security License in the state of Florida
  • Strong interpersonal and communication skills.
  • Ability to work effectively in high-stress environments while demonstrating professionalism and sound judgment.
  • Must pass a background check and drug screening.
  • Availability to work: Friday-Saturday 11am-630pm Sunday 1130am-530pm

Nice To Haves

  • Prior experience in security, law enforcement, or a related field is preferred.

Responsibilities

  • Maintain a visible and professional presence to deter illegal activities and ensure the safety of personnel, visitors, and property.
  • Conduct regular patrols of the store's premises.
  • Respond promptly and appropriately to security incidents, emergencies, and alarms.
  • Use excellent customer service and communication skills to deescalate tense or potentially violent situations.
  • Collaborate with law enforcement or emergency services as needed.
  • Accurately document and report incidents, activities, and observations using company-approved forms and protocols.
  • Inspect the premises for security risks, hazards, or violations and report findings to the appropriate personnel.
  • Comply with all state regulations, including maintaining current unarmed security licensure in Florida.

Benefits

  • Competitive compensation and benefits.
  • Supportive team environment with opportunities for growth and career advancement.
  • A commitment to training and professional development.
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