Flex Retail Security Officer

Andy Frain ServicesCorte Madera, CA
Onsite

About The Position

We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset. Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

  • Strong customer service and communication skills
  • Ability to stay alert and respond calmly in emergency situations
  • Reliable, punctual, and able to follow directions
  • Ability to write clear and accurate reports
  • Must present a professional appearance and demeanor
  • Active Guard Card and Driver’s License.
  • Ability to cover shifts at a moments notice.
  • Ability to stand, walk, and sit for extended periods of time.
  • Ability to lift and carry 25+ pounds.

Nice To Haves

  • Prior security or customer-facing experience
  • Familiarity with CCTV, alarms, or access control systems
  • High level of attentiveness and situational awareness
  • Dependable and team-oriented
  • Able to multitask and work in a fast-paced environment
  • Strong work ethic with a sense of urgency

Responsibilities

  • Patrol assigned areas or maintain a fixed post to monitor activity
  • Control access points and manage pedestrian/vehicle traffic
  • Identify and report suspicious activity, incidents, or safety concerns
  • Respond to alarms, emergencies, and on-site incidents
  • Monitor CCTV cameras and security systems
  • Complete daily activity logs, incident reports, and required documentation
  • Maintain awareness of surroundings at all times
  • Follow all post orders, company policies, and safety procedures
  • Maintain knowledge of emergency response protocols
  • Inspect property for safety risks (fire hazards, equipment issues, etc.)
  • Support loss prevention and recommend safety improvements
  • Greet and assist customers, employees, and visitors in a professional manner
  • Provide directions and support as needed
  • Maintain a visible, approachable presence on-site
  • Arrive on time in full uniform and ready to work
  • Stay engaged and proactive throughout your shift
  • Follow all safety, training, and compliance requirements

Benefits

  • Weekly pay
  • Flexible scheduling
  • Employee discounts
  • Employee Assistance Program (confidential support resources)
  • Supportive work environment focused on well-being
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