Retail Security Officer
Securitas Security Services•Peabody, MA
•Onsite
About The Position
The Retail Security Officer is responsible for maintaining a safe, secure, and welcoming environment for shoppers, tenants, employees, and visitors within a high-traffic retail mall. This position requires strong customer service skills, sound judgment, and the ability to respond professionally to security incidents, emergencies, and day-to-day operational needs. Officers conduct routine patrols, enforce property policies, deter criminal activity, and work closely with mall management, tenants, and local emergency responders.
Requirements
- High school diploma or GED required.
- Valid driver's license (if required by site).
- Ability to obtain and maintain all required state security licenses and certifications.
- Strong verbal and written communication skills.
- Excellent observation, conflict resolution, and problem-solving abilities.
- Comfortable working with security technology, including CCTV, access control, and report-writing software.
- Basic computer proficiency.
Nice To Haves
- Previous security, law enforcement, military, retail, or customer service experience preferred.
Responsibilities
- Conduct routine patrols
- Enforce property policies
- Deter criminal activity
- Respond professionally to security incidents, emergencies, and day-to-day operational needs
- Work closely with mall management, tenants, and local emergency responders
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match (where applicable)
- Paid time off and holiday pay
- Training and professional development opportunities
- Uniforms provided
- Career advancement opportunities within the organization
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
