Retail Seasonal Supervisor

AccorHotel • Scottsdale, AZ

12h • Onsite

About The Position

The Seasonal Retail Supervisor plays a key leadership role in managing all aspects of our pop-up retail kiosks during the highly anticipated Christmas at the Princess event. This role supervises seasonal sales associates and reports to both the Senior Supervisor team and Retail Management. This is your opportunity to join a supportive and enthusiastic team that values service, celebrates success, and works seamlessly to deliver unforgettable guest experiences.

Requirements

• 1+ year of retail sales or supervisory experience required
• Strong leadership, communication, and organizational skills
• Proficient in Microsoft Office Suite and POS systems
• Must hold valid Maricopa County Food Handler Card and AZ Liquor Server Certification
• Willing to work a flexible schedule including evenings, weekends, holidays, and peak periods

Responsibilities

• Hire, train, coach, and retain a high-performing seasonal kiosk team
• Provide daily coaching to maximize individual and team sales performance
• Set clear expectations around behavior, productivity, and guest experience
• Facilitate onboarding and ongoing training for seasonal associates
• Maintain a consistent leadership presence on the sales floor
• Execute opening/closing tasks, break schedules, and daily kiosk readiness
• Oversee product pulls and ensure timely restocking of merchandise
• Collect and manage retail commissions, mark-out lists, and pull sheets
• Maintain strong communication across the team for shift and sales updates
• Monitor business performance and implement action plans for success
• Serve as Manager on Duty when scheduled to address issues in real time
• Partner with Sales Leads and Senior Supervisors to execute initiatives
• Enforce policies and procedures including Loss Prevention and safety
• Ensure full OSHA compliance and a safe, guest-ready environment

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed