Retail Salesperson

Steinway Inc•New York, NY

16h•$80,000 - $130,000•Onsite

About The Position

Steinway & Sons is currently seeking experienced sales talent with a passion for luxury and a love of the arts, for our US flagship showroom, Steinway Hall, based in the heart of Midtown Manhattan. The right candidate has a proven track record in a proactive approach to sales, with past experience in business development, lead generating activities and generating sales prospects. The candidate must have an outgoing and engaging personality who can engage and build relationships with clients on many different levels. While the ability to play piano is not a requirement for the job, it is highly preferred; musical and tonal understanding is required as our clients often seek guidance and recommendations during instrument selections. In addition to focusing on showroom sales, a large part of this job will involve outreach and business development.

Requirements

Bachelor’s degree and experience in piano sales required.
Min. 2 years experience within music/piano sales in a commission-based environment
Outstanding business development and sales management skills
Superior communication, planning, and organizational skills
Basic knowledge of MS Word, Outlook and Excel
Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business

Nice To Haves

Ability to play piano is highly preferred
Musical and tonal understanding is required

Responsibilities

Achieve personal sales goals and support store in achieving goals
Develop sales strategy and forecasts for customer/client base
Develop and cultivate customer leads and relationships
Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers, etc.)
Coordinate all piano technical needs after sale follow up (tuning, etc.) and in store as needed
Use the CRM system to manage and follow up with leads
Support all in store and regional promotional events (generating and cultivating sales)
Resolve customer issues in a timely manner