About The Position

Retail Sales Technician at uBreakiFix – the job that introduces techies to the world of customer service. We’re hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. You should know – this isn’t your average retail or sales job. This is the job where your knack for fidgeting with gadgets, and ability to connect with people take your career in tech to the next level.

Requirements

  • Previous experience in customer service or retail sales – at least 1 year.
  • A natural ability to connect with customers, making them feel heard, valued, and cared for.
  • Flexibility to work retail store hours and the ability to multitask easily.

Nice To Haves

  • A basic knowledge of electronic devices (nice to have, not required).

Responsibilities

  • Provide personalized and human-centric experiences to our customers.
  • Utilize communication skills to enrich the customer experience while leveraging the Serve, Solve, Sell™ technique and upsell Asurion’s products & services.
  • Work towards achievable sales goals.
  • Assist with diagnostics, troubleshooting and repairing customer electronic devices.
  • Support the dynamic needs of a retail store environment as a team player and support the surrounding market based on business needs.
  • Navigate the intersection of retail, tech, and sales seamlessly.

Benefits

  • Starting Pay: $16.25 per hour + earn unlimited sales incentives.
  • Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
  • High-quality paid training
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