Retail Sales & Technical Service Supervisor

Best Buy Canada•Calgary, AB

2d•Onsite

About The Position

We are hiring immediately for a retail sales & technical service supervisor, which we call a computing solutions & services team lead at Best Buy. In this role, you will lead, develop and support our computer solutions and services team and work together to create an amazing customer experience at the computer solutions services desk. Join us and grow your career with our retail team as a retail sales & technical service supervisor.

Requirements

1+ years’ experience leading a retail team of at least 3 associates
2+ years’ of retail experience in a technical customer service or retail sales associate role
Enthusiasm to welcome and assist customers
Flexibility to adapt to dynamic situations in a fast-paced environment
A commitment to maintaining a safe and fun working environment
Must be at least the age of majority (18 or 19 years old depending on your province) to be able to process mobile activations

Responsibilities

Motivate and inspire your team to create an amazing customer experience
Coach and support your team on customer service, sales techniques and technical procedures
Provide information and expert advice on Best Buy products and services
Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
Cultivate an inclusive team and learning culture
Work with the store leader to measure and improve sales and services

Benefits

Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications

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