Retail Sales Supervisor

Living Spaces•Lenexa, KS

8d•Onsite

About The Position

The primary role of the Sales Supervisor is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budgeted sales targets. Essential Duties and Responsibilities include maintaining a primary focus on the support and development of each team member through our sales proficiency process, ensuring accurate staffing of the retail store team, and assisting with developing schedules that match team member skills to guest demand. The supervisor will role model the Living Spaces Guest Engagement Sales Model, execute Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned, and ensure team completes ongoing development training and style guide directives. They will also ensure daily task lists are completed, address escalated guest situations, and comprehend/interpret data to assess departmental focus. Partnering with Retail Sales Managers to meet and exceed sales goals, fostering team member development, conducting regular check-ins, one-on-one meetings, and performance management sessions are key. The role also involves cultivating a positive store culture as a servant leader, prioritizing guest and team member experiences, and implementing initiatives that boost morale and engagement.

Requirements

High School Diploma or GED equivalent.
5 years of retail experience in a direct customer interactive environment required.
Three years of supervisory experience required.
Proficient experience in Microsoft Office programs.

Nice To Haves

High volume experience is preferred.
Experience working with Tableau is preferred.
Equivalent combination of education and experience will be considered.

Responsibilities

Develop team members for success through guest engagement to achieve revenue and budgeted sales targets.
Support and develop each team member through the sales proficiency process.
Ensure the retail store team is accurately staffed.
Assist with developing schedules that accurately match team member skills to guest demand.
Role model the Living Spaces Guest Engagement Sales Model during sales engagements.
Execute Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned.
Ensure team completes ongoing development training.
Execute style guide directives.
Ensure daily task lists are completed by store teams.
Address escalated guest situations and resolution.
Comprehend, interpret, and apply data to assess the current departmental focus.
Partner with the Retail Sales Managers to meet and exceed sales goals.
Foster team member development to build a strong talent bench for the organization's growth.
Conduct regular check-ins, one-on-one meetings, and performance management sessions.
Cultivate a positive store culture by acting as a servant leader.
Implement initiatives that boost morale and engagement while meeting business goals.