Retail Sales Specialist - Honolulu, HI

ACE Hardware•Honolulu, HI

4d•$55,000 - $60,000•Onsite

About The Position

This field-based Retail Sales Specialist role will assist in driving sales through effective merchandising, stocking, order writing, executing retail pricing, overseeing store conversion programs, maintaining and communicating all POG changes related to retail execution with and to the Sales Director, Territory (Account) Manager and the Customer(s). This position will be responsible to service accounts in Oahu - Honolulu, Pearl City, Milliani, Aiea.

Requirements

Minimum 3 years of retail or customer service experience or bachelor’s degree with minimum 1 years of retail experience
Excellent interpersonal and written/verbal communications skills with customers and colleagues
Detail-oriented and extremely organized self-starter able to thrive is a fast-paced entrepreneurial environment.
Proven ability to manage multiple tasks, solve problems and meet deadlines.
Ability to work autonomously and accomplish objectives in active store environment.
Ability to climb a ladder, carry 35lbs and put away stock away.
Up to 80% travel including overnights
Air travel required for this position
Must reside in Oahu -Honolulu, Pearl City, Mililani, Aiea and have a Drivers License

Responsibilities

Effective merchandising of planograms that result in increased inventory turns and sales results.
Maintain exemplary relations with store personnel and management that drives Emery Jensen’s value proposition.
Walk floor, inspect Emery Jensen sets, merchandise and stock product as necessary.
Execute and maintain store level resets in accordance with store/TM/Sales Director expectations that maximize sales results and turns.
Create space on planograms (POGs) and place new products in existing sets that drive incremental sales per square foot.
Implement advertising drops
Assist buyers and store employees to help drive retail sales and turns with Emery Jensen products.
Ensure orders are accurate, complete, and transition from receiving area to floor selling space in a timely manner. Document any miss picks and shipping issues.
Diagnose, research, and answer questions regarding ordering and product trends.
Provide customer feedback related to Emery Jensen’s packing and shipping performance from the RSC through delivery.
Document customer input regarding shipper performance and attitude, product performance, item scanning issues, reset order logistics, etc.
Verify all items needed for POG are represented and properly located. Order any missing SKUs.
Correct inventory information as needed.
Ensure customer pricing labels are present and in proper placement.
Identify deleted items and implement rollover or replacement SKU.
Check graphics and POP material as applicable.
Recommend needed changes in the product presentation level.
Follow up on any special requests made and communicated results to Territory or Account Manager.
Write orders for specific categories to be approved by buyers.
Assist stores with credits and claims.
Attends new store openings and special store events.
Execute price shops as required.

Benefits

Incentive opportunities
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year, in addition to an annual discretionary contribution
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year)
Up to 6 paid holidays depending on the month of hire
Company Car, phone and fuel card are provided for field-based positions
Annual Cares Week
20 hours off work per year to volunteer at an organization of your choice
Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
On-site classes, facilitator-led courses, and a generous tuition assistance program
Frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
Mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Identity theft protection