Retail Sales Specialist - Meta

Best Buy•Dublin, CA

About The Position

As a Retail Sales Specialist for Meta products, you engage with customers to understand their needs, preferences and budget, then provide expert service and recommendations. You maintain knowledge of Meta products through required trainings, certifications and self-development. The role focuses on helping customers feel excited, confident and appreciated through relevant, memorable solutions. As part of Best Buy, you help fulfill the company’s purpose of enriching lives through technology by humanizing and personalizing tech solutions in stores, online and in customers’ homes. Best Buy describes its culture as supportive and inclusive, and is an equal opportunity employer.

Requirements

  • Must be at least 18 years old.
  • Ability to work successfully as part of a team.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury or complex technology solutions.
  • One year of experience working with consumer electronics.

Responsibilities

  • Engage with customers in the department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
  • Apply training to engage with customers, provide complete solutions and create positive experiences.
  • Use available tools to stay current on promotional initiatives and help drive profitable growth.
  • Discover customers’ current and long-term technology needs to generate future opportunities.
  • Continuously improve existing skills and acquire new ones.
  • Maintain specified department merchandising and organization.
  • Maintain knowledge of Meta products through required trainings, certifications and self-development.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility and applicable circumstances.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO) for eligible full-time and part-time employees, subject to applicable factors.
  • Certain roles may be eligible for incentive pay.
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