Retail Sales Specialist - Verizon

Best Buy•Los Angeles, CA
•Onsite

About The Position

As a Retail Sales Specialist representing Verizon at a Best Buy store, you will provide shoppers with personalized solutions for their mobile needs, drive sales, and create positive customer experiences. The role uses people skills and an interest in technology to showcase Verizon products and services. Best Buy provides ongoing training and self-guided learning. In addition to hourly base pay, the position offers performance bonuses for qualifying activated devices: up to $30 for new mobile line activations and up to $10 for mobile line upgrades and peripheral devices such as tablets and watches. The role also involves keeping up with promotional initiatives, identifying customers’ current and future technology needs, continuous learning, and maintaining department merchandising and organization.

Requirements

  • Must be at least 18 years old.
  • Ability to work successfully as part of a team.

Nice To Haves

  • Three months of experience working in customer service, sales, or related fields.

Responsibilities

  • Use skills learned from training to engage with customers, provide complete solutions, and create positive experiences.
  • Use available tools to stay current on promotional initiatives and help drive profitable growth.
  • Discover customers’ current and long-term technology needs to generate future opportunities.
  • Continuously improve existing skills and acquire new ones.
  • Maintain specified department merchandising and organization.

Benefits

  • Performance bonuses for qualifying new mobile line activations, upgrades, and tablet activations.
  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility and applicable circumstances.
  • Paid time off for eligible full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of service.
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