Retail Sales Representative - CAT Compact

HOLT Group•Dallas, TX

3d•Onsite

About The Position

Holt CAT is hiring a motivated Inside Sales Representative for our Cat Compact location. This position is responsible for developing, qualifying, and maintaining contact with a new and existing customer base to achieve rental, sales, and service revenue goals with the purpose of providing value-added services and Legendary Customer Service. This role will act as a single point of contact for CAT Compact customers while collaborating with key internal/external resources.

Requirements

High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred.
Minimum of three years’ of work-related skill, knowledge, or experience is required.
Valid driver’s license required.

Nice To Haves

Three to five years of experience preferred.

Responsibilities

Acts as the single point of contact for Cat Compact customers and performs needs analyses on an ongoing basis to assist in determining needs and provide solutions to meet them while developing a strong, positive relationships.
Proactively manages Cat Compact customer accounts within assigned territory using various methods of contact in a predetermined amount of touch-points and follow-ups as determined by leadership on an annual basis.
Develops and qualifies leads and, where applicable, to meet or exceed territorial and corporate business goals.
Responds to Cat Compact customer needs to enhance the quality of customer service and satisfaction and promote a mutually beneficial relationship.
Promotes all aspects of the organization to include; selling parts, service, labor, customer service agreements and providing machine and sales leads while working to expand on the customer base to meet and exceed organizational goals.
Submits sales related reports and documentation in a timely basis to maintain the established business systems/processes.
Creates and maintains accurate customer account information and machine population and provides accurate and timely input into the development, monitoring and control of sales forecasts and expenses.
Performs ongoing personal development through goal setting on an annual basis intended to reinforce continuous improvement, leadership development and achievement towards company goals.
The ability to assist and manage live inventory.
Requires regular and punctual employee attendance.
Always works safely and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
Performs other duties as assigned.