Retail Sales Representative – Home Warranty (Sam’s Club)

2020 Companies•Sanford, FL

1d•Onsite

About The Position

2020 Companies is seeking motivated, sales-driven professionals as Field Sales Agents to represent a leading Home Warranty provider inside Sam's Club locations. This full-time role offers a commission-based opportunity in a premier retail environment. The primary responsibility is to engage Sam's Club members, educate them on Home Warranty services and plans, and facilitate enrollments through a simple QR code-based process. This role is ideal for individuals who enjoy retail, are passionate about helping customers protect their homes, and possess a strong work ethic.

Requirements

High school diploma or GED equivalent required
6+ months of previous retail selling experience or customer-facing sales experience preferred
Must be available to work a flexible schedule including weekdays, weekends, and holidays (primary schedule: Wednesday through Sunday)
Warm, self-motivated, outgoing, and enthusiastic with strong interpersonal skills
Ability to stage a consultative selling process that connects with customer needs and overcomes objections
Ability to perform independently in an unstructured retail environment
Comfortable standing for prolonged periods in a retail setting
Proficiency with smartphones and digital tools (QR codes, mobile enrollment portals)
Must have a personal cellphone with a working number for role-related communication
Must pass a background check and drug screening

Responsibilities

Drive brand awareness and plan enrollments through daily direct customer engagement within assigned Sam's Club location
Educate customers on Home Warranty services and plans, including coverage options and pricing
Meet or exceed personal sales productivity goals and key metrics on a weekly, monthly, and quarterly basis
Generate qualified enrollments by guiding customers through the QR code-based digital enrollment portal
Accurately document and report sales activity, schedules, and best practices via Pulse time tracker
Maintain Display area for cleanliness, professionalism, brand standards, and demo-readiness per Sam's Club and client guidelines
Set up and break down Display equipment at the start and end of each scheduled shift
Collect customer feedback and provide market insight and recommendations to management
Adhere to all client-approved training scripts and sales processes without deviation
Follow all Sam's Club vendor demonstration guidelines, including dress code, workspace standards, and customer interaction protocols
Complete end-of-shift pulse surveys and report activity as directed
Attend meetings, training sessions, and conference calls as required