HP Retail Sales Representative

2020 Companies•Niles, OH

1d•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s) and surrounding office supply stores. You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. This role involves selling products and services in a retail store, kiosk, and/or event environments, meeting or exceeding personal sales goals, welcoming customers, assessing needs, suggesting products, advising on products and services, building customer confidence, accurately documenting and reporting sales, contributing to team effort, and ensuring the work station/kiosk is clean, well-organized, functional, and presentable at all times. The position also requires submitting all paperwork completely and accurately.

Requirements

Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality

Nice To Haves

Retail experience or customer service experience in electronics, tech, or wireless is a plus
Training or product demonstration experience is a plus
1-year job experience required

Responsibilities

Demonstrate HP products at Best Buy and surrounding office supply stores
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within the assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggest products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately