Retail Sales Representative

Therma-Tru • Spokane, WA

5d • Onsite

About The Position

The Retail Sales Representative role is responsible for maximizing revenue and ensuring customer satisfaction throughout retail locations in an established territory. Key responsibilities include training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments. The Retail Sales Representative will manage account relationships and provide support for the full Therma-Tru / Larson/ Fiberon product line. The ideal candidate will have 1+ years of sales experience, be able to build long-lasting relationships with stakeholders, execute product knowledge sessions for retail staff, and implement sales initiatives to meet and exceed sales goals. This is a field-based role that requires regular daily travel. Comprehensive training will be provided to help you quickly build expertise in our product portfolio, sales processes, and customer solutions. This is a field sales role based in the Northwest region with 50% travel required. The territory covers Washington, Oregon, and Alaska with a high concentration in the Seattle, WA and Portland, OR areas.

Requirements

• 1+ year of sales experience (ideally client facing)
• Ability to lift up to 50 lbs
• Ability to work independently with minimal supervision
• Strong communication skills and enjoys talking with people and building long-lasting relationships
• Ability to prioritize competing tasks, create action plans, and follow through to completion
• Available for daily travel within the territory

Nice To Haves

• Coursework or college degree in Business, Sales, or similar field of study
• Field sales experience
• Understanding of sales process and cycle
• Background in the building materials or millwork industry (e.g. windows, doors, decking, railing, plumbing)
• Familiarity working with any CRM platform (e.g. HubSpot, Salesforce, Dynamics, etc)
• Ability to travel approximately 50% of the time to ensure full region coverage

Responsibilities

• Support Sales growth across multiple product lines in your assigned territory
• Visit Home Depot and Lowe's retail locations regularly to build relationships and identify opportunities for growth
• Provide product knowledge and training to retail staff so they can confidently share brand benefits with customers
• Serve as the main point of contact for store staff and managers, helping them succeed with our products
• Make sure displays, signage, and pricing are accurate and set up on schedule in each store
• Partner with Pro Sales teams and distributor reps to drive awareness, support Pro-focused programs, and attend retail Pro Events
• Assist Retail In-Home Sales Consultants to help drive Repair & Replace business
• Plan your travel effectively while staying within budget and meeting sales goals
• Collaborate with distributor partners and internal teams to align on sales programs and new product launches
• Provide feedback to marketing and product teams on sales messaging, product performance, and point-of-purchase (POP) materials
• Support customer service by helping resolve claims and ensuring customer satisfaction
• Recommend changes to product assortment to match customer demand and increase sales
• Ensure stores maintain strong merchandising standards during each visit

Benefits

• Comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs
• Robust health plans
• Market-leading 401(k) program with a company contribution
• Product discounts
• Flexible time off benefits
• Adoption benefits
• Numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree