Retail Sales Rep

Therma-Tru•Los Angeles, CA

1d•Onsite

About The Position

The Retail Sales Representative role is responsible for maximizing revenue and ensuring customer satisfaction throughout retail locations in an established territory. Key responsibilities include training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments. The Retail Sales Representative will manage account relationships and provide support for the full Fiberon, Therma-Tru, and Fypon product lines. The ideal candidate will have 1+ years of sales experience, be able to build long-lasting relationships with stakeholders, execute product knowledge sessions to retail staff, and implement sales initiatives to meet and exceed sales goals. This is a field role and requires regular daily travel. We will provide product training to help you learn our product portfolio and sales process.

Requirements

1+ year of sales experience (ideally client facing)
Ability to lift up to 50 lbs
Ability to work independently with minimal supervision
Strong communication skills and enjoys talking with people and building long-lasting relationships
Ability to prioritize competing tasks, create action plans, and follow through to completion
Available for daily travel within the territory

Nice To Haves

Coursework or college degree in Business, Sales, or similar field of study
Field sales experience
Understanding of sales process and cycle
Background in the building materials or millwork industry (e.g. windows, doors, decking, railing, plumbing)
Familiarity working with any CRM platform (e.g. HubSpot, Salesforce, Dynamics, etc)

Responsibilities

Support Sales growth across multiple product lines in your assigned territory
Visit Home Depot and Lowe's retail locations regularly to build relationships and identify opportunities for growth
Provide product knowledge and training to retail staff so they can confidently share brand benefits with customers
Serve as the main point of contact for store staff and managers, helping them succeed with our products
Make sure displays, signage, and pricing are accurate and set up on schedule in each store
Partner with Pro Sales teams and distributor reps to drive awareness, support Pro-focused programs, and attend retail Pro Events
Assist Retail In-Home Sales Consultants to help drive Repair & Replace business
Plan your travel effectively while staying within budget and meeting sales goals
Collaborate with distributor partners and internal teams to align on sales programs and new product launches
Provide feedback to marketing and product teams on sales messaging, product performance, and point-of-purchase (POP) materials
Support customer service by helping resolve claims and ensuring customer satisfaction
Recommend changes to product assortment to match customer demand and increase sales
Ensure stores maintain strong merchandising standards during each visit