Retail Sales Rep
About The Position
Mill Creek Carpet and Tile, a subsidiary of Mill Creek Lumber and Supply, is seeking a highly motivated and customer-focused Retail Sales Representative to join our team. As a Retail Sales Representative, you will play a vital role in our company's success by providing exceptional customer service and driving sales in our retail showroom. Your primary responsibility will be to assist customers in selecting the best carpet and tile products to meet their needs, as well as handling transactions and ensuring customer standards while driving continuous improvement initiatives.
Requirements
- An ability to engage customers in conversations in a professional manner.
- An ability to learn flooring products, how to measure a house, etc. as quickly as is reasonably possible.
- Good communications skills (including good telephone skills) and an ability to relate favorably with people.
- Math skills sufficient to accurately add, subtract, multiply, divide, and calculate percent.
- While performing the duties of this job, the employee is regularly required to sit and talk and hear; Ability to maneuver through the showroom and warehouse so as to show products to customers; to occasionally lift and/or move up to 25 pounds; and have vision abilities that include close vision and ability to adjust focus.
Responsibilities
- Arrive at the store prior to the scheduled opening time in order to be available for customers.
- Dress professionally and appropriately as set forth in the Mill Creek dress code.
- Greet every customer in a courteous and professional manner prescribed by store management and/or the training manager.
- Use product knowledge and design concepts to assist customer in selecting the products that best fit their needs.
- Perform measurement services at customers homes or projects for material estimates
- Process orders into point-of-sale system for ordering and scheduling accuracy
- Schedule installations and confirm that scheduled dates work for the customer
- Help maintain the appearance of the sales floor
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
