Retail Sales Professional

Firestone Complete Autocare • Hooksett, NH

1d • Onsite

About The Position

An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.

Requirements

• High School Diploma or equivalent.
• 2-years of consumer retail sales experience.
• Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty.
• Problem-solving as it relates to customer complaints.
• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
• Must complete and maintain all of the current and required Firestone Complete Auto Care store education courses & modules required for this position.

Responsibilities

• Provide customer needs in person and on the phone.
• Explain warranty options.
• Establish time commitments between technicians and customers.
• Handle checkout procedures.
• Promote products and services.
• Communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty.
• Problem-solving as it relates to customer complaints.
• Complete and maintain all of the current and required Firestone Complete Auto Care store education courses & modules required for this position.

Benefits

• Health benefits that start on day one of employment for all full-time teammates.
• Paid vacation and holidays.
• On-the-job training.
• Company-funded ASE certifications.
• Tuition reimbursement program.
• 401(k) match.
• Vision and Dental Coverage.
• On-demand pay (daily pay) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED