Retail Sales or Stock - The Centre at Preston Ridge Rack

Nordstrom•Frisco, TX

17h•Onsite

About The Position

Nordstrom Rack is hiring team members for Sales, Customer Service, Stock, and Fulfillment roles at The Centre at Preston Ridge. Stock team members start at 4 AM. Team members work in a fast-paced environment, collaborate to create a welcoming and inclusive atmosphere, support a quick and easy customer experience, and help keep the store clean and clutter-free. Employees may occasionally work in different store areas to maintain floor and stockroom cleanliness and assist customers. Applicants can discuss their preferred role during the interview process. Sales and Customer Service work includes maintaining and replenishing the salesfloor, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting rooms, sorting and returning merchandise, organizing stockrooms, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems, maintaining organized floors and stockrooms, and providing general store support such as event setup, markdowns, backroom organization, and moving store fixtures. The position requires continuous movement and lifting merchandise; Stock and Fulfillment roles have additional lifting requirements. The posted hourly pay range is $16.20–$16.85. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, EAP resources, 401(k), PTO accruals, holidays, and possible performance-based incentives or bonuses. Eligibility may depend on location, job level, classification, and length of employment. Applications are accepted on an ongoing basis.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills and attention to detail, with the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor replenished, organized, and ready for customers through re-merchandising and straightening.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms, including operating point-of-sale systems and bagging merchandise.
Support fitting-room customers and sort and return clothing to the salesfloor.
Keep customer areas clean and clutter-free by sorting and returning merchandise.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Use technologies required in the store environment and follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
Fulfill customer orders promptly and to quality standards.
Prepare and ship customer orders according to packing and shipping standards.
Use inventory management systems to scan, process, and research shipments according to inventory-control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.
Collaborate with teammates to create a welcoming, inclusive atmosphere and a quick, easy customer experience.
Work in different areas of the store as needed to support cleanliness and customer assistance.