Seasonal & Regular Retail Sales or Stock - The Village at Totem Lake Rack

Nordstrom•Kirkland, WA

11d•$23 - $23•Onsite

About The Position

This role is for a Seasonal & Regular Retail Sales or Stock position at The Village at Totem Lake Rack. As a Nordstrom Rack team member, you will be part of a fast-paced, high-energy environment, continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. Your responsibilities will include ensuring a quick and easy customer experience and maintaining store cleanliness. Flexibility is key, as you may work in different areas of the store, including maintaining the cleanliness of the floor and stockrooms, and assisting customers in finding great deals. Roles are available in Sales, Customer Service, Stock, and Fulfillment departments.

Requirements

Clear, effective communication with strong interpersonal skills.
Accountability, initiative and a high level of ownership.
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
The ability to work a flexible schedule based on business needs.
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling.
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day.
Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience.
Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor.
Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor.
Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in all technologies used in the store environment.
Adhere to all operational, merchandise and asset protection standards.
Promote initiatives like our Nordstrom Rewards program.
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
Fulfill customer orders in a timely manner following quality standards.
Prepare and ship customer’s orders following quality, packing and shipping standards.
Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes.
Assist in maintaining clean and organized selling floors and stockrooms.
Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures.