Seasonal Retail Sales Merchandise Associate
About The Position
The Retail Sales Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The associate follows operational, merchandising, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The role supports a positive store culture through honesty, integrity, and respect. It includes processing customer purchases and returns, promoting credit and loyalty programs, preparing and merchandising products for the sales floor, and maintaining store recovery, cleanliness, and safety standards. The associate also contributes to loss prevention and shrink reduction efforts and performs other duties as assigned.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Provide a highly satisfied customer experience by engaging with customers and modeling customer experience practices.
- Support a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases and returns and provide correct change according to procedures.
- Promote credit and loyalty programs.
- Follow merchandising philosophy and procedures and prepare merchandise for the sales floor according to company standards.
- Initiate and participate in store recovery throughout the day as needed.
- Maintain sales-floor organization, cleanliness, and recovery standards and help maintain the entire store.
- Give and receive recognition and constructive feedback.
- Follow labor laws, policies, and procedures.
- Support and participate in store shrink reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Cross-train in multiple areas of the store as needed to support business needs.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation assistance
- Bereavement benefit
- 401(k) associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates meeting service or hours requirements
- Medical insurance for associates meeting service or hours requirements
- Dental insurance for associates meeting service or hours requirements
- Vision insurance for associates meeting service or hours requirements
- Health savings account (HSA) for associates meeting service or hours requirements
- Health care flexible spending account (FSA) for associates meeting service or hours requirements
- Life insurance for associates meeting service or hours requirements
- Short- and long-term disability coverage for associates meeting service or hours requirements
- Paid parental leave for associates meeting service or hours requirements
- Paid holidays, vacation, and sick time for associates meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
