JM Wireless – CA Santa Rosa - FT - RSM – Metro - T-Mobile

TCC Wireless LLC • Santa Rosa, CA

11d • $30 - $62 • Onsite

About The Position

Join JM Wireless as a Retail Sales Manager and lead an energetic team in the exciting world of wireless technology. In this dynamic role, you will shape the customer experience and inspire your team to achieve new sales heights. This is a fast-paced environment where every day brings new opportunities to innovate and excel. Individual commissions are paid twice a month. The average total compensation ranges from $30 - $62 per hour with limitless growth potential.

Requirements

• Any combination of education and experience providing the necessary skills and knowledge is acceptable.
• Associate or bachelor’s degree with course work in business, accounting, marketing or management.
• 1-2 years’ experience in retail sales management (wireless industry preferred).
• Proven ability to meet or exceed sales goals.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable Transportation.
• Strong leadership and team-building skills.
• Excellent interpersonal and communication abilities.
• Strategic thinker with strong analytical and problem-solving skills.
• Deep understanding of wireless products, plans, and trends.
• Adaptable to changing priorities and a fast-paced environment.

Responsibilities

• Recruit, hire, and train top-tier sales talent.
• Foster a high-performance culture through motivation, coaching, and regular feedback.
• Conduct employee performance evaluations and guide team development.
• Manage staff scheduling and ensure adequate coverage during peak hours.
• Drive store sales and achieve or exceed performance goals.
• Champion a customer-first approach, ensuring satisfaction and loyalty.
• Acquire and maintain customers.
• Empower team members to deliver personalized solutions and close sales.
• Conduct weekly staff meetings and set sales goal expectations.
• Model and support effective upselling, cross-selling, and account activation strategies.
• Oversee day-to-day operations including merchandising, inventory, and store appearance.
• Ensure all company policies and operational procedures are followed consistently.
• Manage cash handling and POS transactions with accuracy.
• Track and analyze store performance metrics to identify areas for improvement.
• Execute visual merchandising standards to maximize sales and ensure the store is brand ready.

Benefits

• Competitive base salary with uncapped commission potential.
• Medical, dental, Vision, Life Insurance and 401K with match for FT employees.
• Supplemental insurance available.
• Career advancement opportunities within a growing company.
• Ongoing training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree