Retail Sales Manager

Camping World•Thornburg, VA

18h

About The Position

The Retail Sales Manager is responsible for driving dealership business success by managing operations, compliance, shrink, and profitability while upholding high standards of integrity and ethics. The role focuses on customer service and sales, associate leadership, store merchandising, and meeting business performance goals. This is a variable-pay role with uncapped variable compensation. The estimated total annual compensation range, including base pay and earned variable compensation, is $65,000–$90,000 or more.

Requirements

Bachelor’s degree in Business Management and/or 3–5+ years of retail management experience, preferably in a big-box format, or an equivalent combination of education and experience.
Must be at least 21 years old.
Outstanding oral and written communication skills.
Leadership and interpersonal skills to interact with all levels of the company.
Excellent planning and organizing skills.
Ability to coach direct reports.
Proficient computer skills and ability to work in a Windows-based environment.
Ability to work a flexible schedule to meet business needs.
Demonstrated ethical and honest behavior in day-to-day interactions and business decisions.
Flexibility and ability to react to business needs.
Ability to hold up to 25 pounds and/or move up to 50 pounds with assistive devices.
Ability to perform periods of standing, stooping, crawling, and bending.

Nice To Haves

Retail management experience in a big-box format.

Responsibilities

Drive business performance by delivering metrics and achieving leaderboard goals.
Connect with customers, assess their needs using open-ended questions, and suggest relevant products for their outdoor lifestyle.
Demonstrate and reinforce safe practices and procedures in accordance with company standards.
Determine customers’ specialized product needs and services by working directly with them.
Suggest add-on sales to increase average transaction value.
Provide price estimates for designated installations before scheduling appointments.
Keep customers informed about work progress.
Recruit and hire qualified associates in accordance with established pay guidelines.
Evaluate, coach, counsel, and train associates.
Develop seasonal merchandising strategies in accordance with company standards and planograms.
Participate in creating schedules that meet customer needs.
Engage with the community to promote the brand and stay informed about competitors.
Maintain high standards for the facility, sales floor, and back-of-house areas.

Benefits

Paid time off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave, if eligibility requirements are met
Tuition reimbursement, if eligibility requirements are met
On-the-job training opportunities
Comprehensive benefits package for full-time associates, including medical, dental, and vision coverage
Access to dental and vision coverage for part-time associates