Retail Sales Manager, Christie's Wine & Spirits

Christie's•New York, NY

2d•$85,000 - $95,000•Onsite

About The Position

The Retail Sales Manager is responsible for the day-to-day revenue generation and growth for Christie’s Wine & Spirits by developing key client relationships, expanding market presence, and executing strategic sales initiatives. This role acts as a ambassador for the Christie’s Wine & Spirits brand while driving performance across major accounts and channels.

Requirements

Wine-specific certification (e.g., WSET Diploma or equivalent) or equivalent work experience
Minimum 2+ years of sales experience selling to private clients, including experience managing or supervising a sales or retail team
Proven track record selling fine wine and achieving sales targets
Experience with wine inventory management systems
Excellent communication and interpersonal skills, including superior written and spoken communications
Superior, hospitality-driven client service skills
Demonstrated ability to multi-task, prioritize thoughtfully, and manage competing deadlines
Strong follow-up skills with exceptional attention to detail
Ability to work effectively within a collaborative team environment

Nice To Haves

preferred experience with WineHub or similar wine-related business management platform or ERP

Responsibilities

Manage the execution of Christie’s Wine & Spirits retail sales strategy to meet or exceed agreed-upon revenue and margin targets
Oversee daily retail store operations, including managing and supervising store employees (i.e., retail sales associates) and delegating tasks to maximize sales and ensure exceptional client experience
Develop and manage sales forecasts, pipelines, and performance reporting across channels
Maintain and grow existing client relationships while proactively identifying new client opportunities
Drive and manage initiatives to expand sales channels, including in-store, phone, email, and events
Partner with the buying team to recommend inventory and identify commercial opportunities
Manage store-level inventory, including inventory accuracy, replenishment, and month-end inventory and sales close procedures
Contribute to retail marketing campaigns, including email content, price lists, events, and social engagement
Develop and implement process improvements in conjunction with Management to enhance efficiency, controls, and customer experience
Other duties and projects as assigned by Manager

Benefits

Comprehensive Medical, Dental and Vision care plans for employees and dependents
401(k) Savings Plan – Christie’s provides a matching contribution up to 5%
Life Insurance - 3x base salary
Disability Insurance
Generous time-off and leave policies; including 100% Paid Family Leave up to 16 weeks
Fitness Reimbursement Program: reimbursement of eligible fitness fees and memberships up to $600 per year
Commuter Benefits - Pre-tax money towards your daily commute with a Christie’s contribution of $21 per month
Back Up Child & Elder Care – up to 10 days of back-up Child or Elder Care through Bright Horizons
CSR (Corporate Social Responsibility) Day- Each employee receives one paid day per year to dedicate their time to a charity of their choice
Perks and Discounts through Zo and Plum Benefits