Retail Sales Manager
About The Position
We’re excited to introduce a new leadership position within our Anchorage team. As a Retail Sales Manager, you’ll play a key role in shaping and developing our inside sales team while driving revenue growth and delivering outstanding customer experiences across Alaska’s machinery equipment territory. This is an excellent opportunity for a motivated sales leader who is ready to grow, build, and make a meaningful impact within a respected Caterpillar Inc. dealership organization aligned with Harnish Group Inc. If you enjoy developing people, improving processes, and building strong customer relationships, we’d love to connect with you. This role offers the opportunity to build structure, influence strategy, and help define what success looks like for a growing team.
Requirements
- Leadership experience in sales, retail, or business operations
- Experience coaching or supervising a team
- Background in sales performance management and customer relationship development
- Strong communication and organizational skills
- Comfort working with performance data and business metrics
- Ability to thrive in a fast-paced, growth-oriented environment
- Valid Driver’s License
- A bachelor’s degree is preferred but not required. Equivalent experience in sales leadership, team development, or business management will be considered. We value demonstrated capability, drive, and leadership potential.
Nice To Haves
- Experience in heavy equipment or machinery is valuable
- Strong sales leadership backgrounds in related industries such as construction, industrial products, transportation, or business-to-business sales.
Responsibilities
- Lead, coach, and support a team of Inside Sales Representatives (ISRs)
- Drive revenue growth and customer satisfaction across the assigned territory
- Collaborate on business plans and sales programs to support long-term success
- Monitor performance metrics and identify opportunities for improvement
- Support budgeting and resource planning for the retail sales function
- Work cross-functionally to improve processes, systems, and customer experience
- Align team goals with dealership and manufacturer expectations
Benefits
- Competitive salary plus bonus
- 401k w/ Company Match and Profit Sharing
- Paid Vacation, Holiday & Sick Leave
- Premera Blue Cross Medical w/Telehealth & Dental
- VSP Vision Insurance
- Company Paid Life, AD&D & Disability Insurance
- Employee Assistance Program
- Quarterly Employee Recognition Cash Program
- CAT Products, Rental/Sales Discounts
- Credit Union Membership is available
- Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
- Seniority Bonus, starting at 5+ years
- Employee Referral Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
