Retail Sales Manager

La Jolla Group•Gilroy, CA

12d•Onsite

About The Position

As the Sales Manager, you support the Store Leadership Team by rocking out strong MOD (Manager on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.

Requirements

Led teams in a retail management role previously
Ability to multi-task and have attention to detail
Strong priority-setting and time management skills
Flexible availability - available to work when the guest shops!
Ability to see well enough to read reports, schedules, and point-of-sale screens.
Ability to hear and speak well enough to communicate effectively with customers and employees in a retail environment.
Ability to stand and walk on the sales floor for extended periods of time, up to 85% or more of the assigned shift.
Ability to climb, reach, bend, stoop, and kneel to stock merchandise and access product on the sales floor and in the stockroom.
Ability to frequently lift and carry up to 30 pounds and occasionally lift up to 50 pounds with assistance.
Ability to use hands and fingers to operate a cash register, handle merchandise, and use standard store equipment.

Nice To Haves

Love O’Neill product!
Love a discount (60% off O’Neill product and 30% off outside brands)
Love a good contest to earn additional FREE merchandise

Responsibilities

Driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience.
Motivating and inspiring the team through O’Neill’s core values.
Holding associates accountable to O’Neill’s service standards, especially on the Salesfloor and in the Fitting Room.
Training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
Challenging Sales Associates with clear, attainable goals and consistently providing ongoing performance feedback through real-time coaching.
Motivating associates and driving engagement by celebrating outstanding performance!
Executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards.
Ensuring the Fitting Rooms are always guest-ready and rocking O’Neill standards.
Ensuring store safety standards are maintained.
Committing to Asset Protection standards.
Adhering to O’Neill’s policies and procedures.