GC Retail Sales Manager Store 393
About The Position
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Retail Sales Manager, you will be responsible managing all sales and margin generating activities of our sales associates, ensuring that the sales floor is properly set and that the staff is properly engaged to provide a great customer experience, all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect.
Requirements
- 3+ years of relevant work experience working in retail or in warehouse setting
- Valid state driver’s license and automotive insurance
- Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Must be able to work in a loud environment for 5-8 hours.
- Must be able to work weekends, holiday, and evenings.
- Must be able to lift up to 50 lbs.
Nice To Haves
- Associates Degree
- Understanding of retail systems and processes
Responsibilities
- Achieving sales, margin, and EBITDA targets for the store
- Create a great customer experience, including any customer service issues, ensuring the sales floor is clean, organized, and ready for the customers
- Provide ongoing coaching and feedback to all associates, manage completion of and timeliness on all Guitar Center University activities including annual performance reviews
- Assist the Operations team with large merchandising projects, including the execution of all in-store promotions
- Take part in the interview process for all candidates that apply to the store. Onboard and train newly hired sales associates
- Communicating and collaborate with the Store Manager and Operations Manager
- Proper scheduling of the sales floor with appropriate staff levels
- Acting manager in charge when necessary
- Opening and closing of the store
- Additional duties as assigned
Benefits
- Medical
- Dental
- Vision
- 401K plus company match
- mental health support
- paid sick/holiday/vacation time
- employee discount program
- tuition reimbursement options
- gig leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
