Retail Sales Manager
My Wireless•Humble, TX
•Onsite
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Store Manager to lead a team in the dynamic wireless industry. The role focuses on coaching and developing team members to provide exceptional customer service, build a loyal client base, and exceed sales targets. My Wireless is a fast-growing company with over 180 locations across the US and Puerto Rico, committed to developing its staff for career advancement.
Requirements
- 1 year management experience in a similar field (Required), preferably in the Wireless Industry
- 1 year retail or customer-facing sales experience (Required)
- Ability to work flexible hours including evenings, weekends, and holidays (Required)
- Demonstrated ability to meet performance and operation standards (Required)
- Ability to motivate, lead, and coach to results (Required)
- Strong organizational skills and attention to detail (Required)
- Highly effective communication and interpersonal skills (Required)
- Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)
Nice To Haves
- Bilingual (Preferred but may not be required depending on location)
- Bachelor’s degree (Preferred)
- Retail or customer-facing sales experience in the telecommunications industry (Preferred)
- Experience prospecting through outbound calls. (Preferred)
Responsibilities
- Train and lead a team to deliver an extraordinary customer experience that will exceed sales targets.
- Supervise the daily operation of a location including hiring, scheduling, developing, and coaching a team.
- Achieve location goals by coaching and developing team members to achieve company-established Key Performance Indicators.
- Maintain location staffing through employee retention, recruiting and team member training and development.
- Build a steady client base by ethical and customer-centric business practices.
- Establish business accounts by partnering with AT&T Signature team in holding community events outside the store.
- Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policies.
- Maintain operations by initiating, coordinating, and enforcing operational policies and procedures.
- Uphold the stability and reputation of the location by complying with legal requirements.
- Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
Benefits
- Strong Base Pay and a commission and bonus schedule
- Ongoing paid training
- Exciting career paths and growth potential
- Uncapped commission program when meeting or exceeding sales goals
- Medical, Dental and Vision coverage
- Life Insurance
- 401(K) Retirement Program
- Paid Vacation Time
- Company-paid memberships for Headspace for mental wellness and FinPath for financial wellness
- Total Pet Plan and Pet Insurance
- Employee Assistance Program
- Discounts off our latest devices and AT&T service plans
- Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
- Exclusive sales contests and incentives for hitting key AT&T initiatives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
