Retail Sales Leader

Bonobos • Austin, TX

20h • Onsite

About The Position

PHOENIX Retail, LLC is a retail platform that operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand focused on modern, confident, and effortless style for various occasions. Bonobos is a menswear brand recognized for its exceptional fit and innovative retail model. Customers can engage with these brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. The Bonobos brand is dedicated to creating fits and connections that empower individuals to express themselves. It is known for being a style instigator, offering perfectly fitting clothing through its unique retail model and personalized customer experience. Launched online in 2007 with its signature chinos, Bonobos now provides a comprehensive wardrobe of better-fitting men’s clothing, available for online order and to try on at its 60+ Guideshop locations. These Guideshops offer a distinctive in-real-life experience with one-on-one service and expert fit advice, moving beyond traditional retail. The Bonobos team is characterized by its vibrant, collaborative, and inclusive nature, valuing self-awareness, empathy, intellectual honesty, positive energy, and sound judgment. The culture emphasizes collaboration and communication, while also making time for enjoyment and acknowledging outstanding efforts.

Requirements

• Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience
• Consistently achieve personal and overall store sales goals
• Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
• Knowledge of men’s fashion, fabrics, styles and fit

Nice To Haves

• Know or want to learn as much as possible about men’s fashion, fabrics, styles, and fit
• Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued
• Are enthusiastic about coaching and mentoring a team and inspired to lead by example
• Create and ensure a cohesive work environment that inspires engagement
• Self-motivated and confident in your ability to network and generate leads
• Strong time management, organizational skills and skilled at written and verbal communication

Responsibilities

• Deliver an exceptional customer experience and maximize personal sales results
• Coach Guides during scheduled shifts to provide an exceptional customer experience
• Execute closing and opening Guideshop duties as assigned
• Act as the leader and take on management responsibilities when the Guideshop Manager is not available
• Support expense budget, payroll control and procedural compliance for Guideshop

Benefits

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads
• Individual insurance coverage (major medical, dental, vision, supplemental insurance, life Insurance and more) through LIG Solutions (for part-time associates)
• Paid sick leave (for part-time associates, if eligible)
• Public health emergency leave (for part-time associates, if eligible)
• Bonobos Guideshop Incentive Plan (for full-time and part-time associates, if eligible)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees