Retail Sales Lead (Barton Creek Square)

Squishable • Austin, TX

1d • $16 - $17 • Onsite

About The Position

Squishable is seeking career-driven leaders obsessed with creating a unique, exceptional customer experience. The ideal candidate is a natural-born leader who loves the store experience. They are passionate, driven, and highly organized, with a desire to bring happiness to people’s lives. They are confident, creative, bright, friendly, adaptable, and able to perform at the highest level consistently. Candidates must be well-spoken and confident interacting with people at all levels while remaining calm and organized at all times. The Retail Sales Lead is a key member of the store leadership team, supporting the Store Manager in driving sales, developing the team, and creating an exceptional experience for every Squishable fan.

Requirements

• 2+ years of relevant supervisory experience in a high-volume, fast-paced, challenging, and creative customer-facing environment
• Passion for people! A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching, and developing team members
• Exceptional organizational and communication skills, with the ability to balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
• Feedback is a gift! Able to receive and provide constructive feedback and recognition to every team member, so we keep an open and transparent culture of high-performance standards
• High emotional intelligence, with the ability to work with and manage diverse teams by being empathetic, intuitive, self-motivated, and driven
• Teams win! A team player who fosters a collaborative and engaged team environment
• Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Able to transport stock as required, including lifting cartons up to 25 lbs.
• Must be 18 or older

Responsibilities

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Holds self and the sales team accountable for personal sales productivity
• Acts as a brand ambassador in the local market or mall to drive brand loyalty and business (e.g., charity events, local associations, mall initiatives)
• Resolves customer issues with a solution-oriented, forward-thinking approach; partners with the Store Manager and/or the District or Regional Manager as appropriate
• Develops individual and team product knowledge to stay up to date on all current Squishable in-store products
• Assists in supervising the team daily, weekly, and monthly to meet goals and use company tools; empowers others and encourages individual growth

Benefits

• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities (many of our Associates and Sales Leads become Store Managers!)
• Employee discounts (yes, even on the giant plushies)
• Affordable vision and dental insurance
• 401(k) with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed