Retail Sales Lead Apparel - Key Holder
About The Position
The Key Carrying Lead has a direct impact on execution of brand standards and the teammate experience. With guidance from the Assistant Store Manager and Store Manager, this role serves as the in-store expert for its business or department, delivers strong customer service, and provides direction to teammates. The Lead differentiates themselves through role-model leadership, empathy, optimism, collaboration, and persistence. The role supports hiring, teammate development, department planning, daily execution, merchandising, loss prevention, and general store supervision. It may include opening and closing the store, Front End and Cash Office functions, and processing firearms sales in compliance with applicable state and federal regulations. The Lead also supports the team across the store and performs other tasks assigned by management.
Requirements
- Flexible availability, including nights, weekends, and holidays.
- Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 pounds, up to 25 times per hour.
- Ability to stand or walk for extended periods, up to 4 hours.
- Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods, up to 2 hours continuously.
Nice To Haves
- Prior retail sales experience or other customer-focused experience is preferred.
Responsibilities
- Support building and hiring a strong team by observing in-store interviews and department tours.
- Connect with teammates across the store to build mutual trust and respect and contribute to a strong recognition culture.
- Plan, organize, and control work up to 30 days ahead with the guidance of the Assistant Store Manager, including aligning workforce and approaches for daily assignments, game plans, projects, and store events.
- Leverage teammates to meet brand standards, execute programs and processes, and delegate tasks according to priority.
- Assist the store leadership team with general store supervision in accordance with company policies and procedures.
- Open and close the store and perform Front End and Cash Office functions as needed.
- Process firearms sales in compliance with state and federal regulations, where applicable.
- Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
- Train teammates on company procedures and programs, including onboarding new teammates and cross-training current teammates.
- Maintain company loss prevention standards and controls in the department.
- Coach and develop oneself and others, providing hands-on guidance and explaining the reasons behind tasks, plans, and processes.
- Model and communicate the organization’s and store’s vision, helping teammates understand how their responsibilities support common purpose, organizational goals, and an exceptional shopping experience.
- Create an inclusive store environment where teammates and customers feel welcome and safe and are treated with respect.
- Follow safety, loss prevention, and standard operating procedures, and maintain confidentiality of company information.
- Take an all-hands-on-deck approach to support the team across the store.
- Perform other tasks as assigned by management.
Benefits
- A generous suite of benefits is offered; details are available at www.benefityourliferesources.com.
- Complies with applicable state paid leave requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
