Retail Sales Keyholder - PT

Cuyana•Los Angeles, CA

10d•$22 - $26•Onsite

About The Position

Cuyana is hiring a part-time Clienteling Lead (retail sales keyholder) to join their Abbott Kinney store location. This role is for a self-motivated team player who enjoys delivering exceptional customer service to create a memorable retail experience.

Requirements

2+ yrs retail experience
6+ mos leadership exp in a sales driven environment
Apparel / accessories contemporary brand exp a must
Clienteling a plus
Connection to Cuyana's Fewer, Better philosophy
Team player who thrives in fast paced environments
Professional attitude and customer service focused
Dependable with all store responsibilities
Flexible, adaptable, and willing to jump in and help
Strong leadership, organization, written and verbal communication skills
Capable of handling difficult customer conversations
Technology savvy
Flexible work schedule - open availability for weekends, evenings, events, holidays
Able to bend, reach, lift, climb ladders, and move product
Able to carry 25 - 30 lbs

Nice To Haves

Clienteling experience

Responsibilities

Build strong personalized customer engagement through consistent follow through and relationship building
Provide customized virtual and in-person styling services within Cuyana customer segmentations
Maintain and build a book of client business through various outreach methods
Provide a premier customer experience at all times
Reach and exceed individual and store sales targets and KPIs
Be an expert on product and brand knowledge
Be proactive in outreach to customers regarding new product launches and brand information
Complete all store transactions - purchases, returns, exchanges
Process and receive stock transfers
Organize, maintain, and clean the store and stockroom
Merchandise the sales floor with direction from manager and product team
Open and close store and follow all processes and procedures when Store Manager is not on duty
Give back as part of the Cuyana Community (help teammates during peak season, support retail events, volunteer + community events)
Responsibilities may change based on business needs