Retail Sales Keyholder - PT

CuyanaLos Angeles, CA
$22 - $26Onsite

About The Position

Cuyana is hiring a part-time Clienteling Lead (retail sales keyholder) to join their Abbott Kinney store location. This role is for a self-motivated team player who enjoys delivering exceptional customer service to create a memorable retail experience.

Requirements

  • 2+ yrs retail experience
  • 6+ mos leadership exp in a sales driven environment
  • Apparel / accessories contemporary brand exp a must
  • Clienteling a plus
  • Connection to Cuyana's Fewer, Better philosophy
  • Team player who thrives in fast paced environments
  • Professional attitude and customer service focused
  • Dependable with all store responsibilities
  • Flexible, adaptable, and willing to jump in and help
  • Strong leadership, organization, written and verbal communication skills
  • Capable of handling difficult customer conversations
  • Technology savvy
  • Flexible work schedule - open availability for weekends, evenings, events, holidays
  • Able to bend, reach, lift, climb ladders, and move product
  • Able to carry 25 - 30 lbs

Nice To Haves

  • Clienteling experience

Responsibilities

  • Build strong personalized customer engagement through consistent follow through and relationship building
  • Provide customized virtual and in-person styling services within Cuyana customer segmentations
  • Maintain and build a book of client business through various outreach methods
  • Provide a premier customer experience at all times
  • Reach and exceed individual and store sales targets and KPIs
  • Be an expert on product and brand knowledge
  • Be proactive in outreach to customers regarding new product launches and brand information
  • Complete all store transactions - purchases, returns, exchanges
  • Process and receive stock transfers
  • Organize, maintain, and clean the store and stockroom
  • Merchandise the sales floor with direction from manager and product team
  • Open and close store and follow all processes and procedures when Store Manager is not on duty
  • Give back as part of the Cuyana Community (help teammates during peak season, support retail events, volunteer + community events)
  • Responsibilities may change based on business needs

Benefits

  • Sick pay
  • Holiday pay
  • Commuter benefit
  • Bonus
  • Product incentives
  • Generous employee discount
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