Retail Sales Jewelry Clerical, Poughkeepsie Galleria - Part Time

Macy's•Poughkeepsie, NY

6d•Onsite

About The Position

As a Clerical colleague in the Fine Jewelry Department, you process new merchandise, maintain department records, and perform other support and administrative functions. You help provide an exceptional customer experience by keeping customers a priority. The role includes merchandise processing and fulfillment, documentation, inventory support, and maintaining the jewelry department’s orderliness and cleanliness. Part-time colleagues are typically scheduled 12–24 hours per week; actual hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Strong interpersonal skills and the ability to share information with diverse groups of customers and colleagues.
Ability to work both as part of a team and independently.
Resourcefulness and ability to adapt quickly to changing priorities.
No prior education or experience required.
Ability to maintain a stationary position, walk, and reach with hands and arms.
Frequent use of computers and handheld electronic equipment.
Ability to reach, crouch, kneel, stoop, distinguish colors, and climb ladders.
Ability to lift and move items weighing up to 25 pounds.

Responsibilities

Acknowledge customers in a friendly and helpful manner.
Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers, and return-to-vendor merchandise.
Merchandise jewelry cases for new products, seasonal changes, special events, and clearance sales.
Pack customer sizing and repair orders for outbound shipment to the Jewelry Center.
Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation.
Assist in the inventory process and monitor supply levels.
Perform fulfillment tasks, including picking, packing, labeling, shipping, and Buy Online, Pickup in Stores (BOPS).
Maintain orderliness and cleanliness of jewelry counters and the surrounding area.
Follow Asset Protection, inventory control, and compliance procedures.
Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal/financial advice.