Retail Sales Jewelry Clerical, Ocala - Part Time

Macy's • Ocala, FL

4d • Onsite

About The Position

As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department. You perform a variety of other support and administrative functions in this role. Most importantly, you provide an exceptional customer experience by ensuring that the customer is always the priority. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends and holidays.
• Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues.
• Enjoy working as part of a team, as well as independently.
• Resourceful and able to adapt quickly to changing priorities.
• No prior education or experience required.
• Maintaining a stationary position, walking and reaching with hands and arms.
• Frequent use of computers and handheld electronic equipment.
• Reaching, crouching, kneeling, stooping, color vision and climbing ladders.
• Lifting and moving items weighing up to 25lbs.

Responsibilities

• Process new merchandise and maintain all records for the department.
• Perform a variety of support and administrative functions.
• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Acknowledge customers in a friendly and helpful manner.
• Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return-to-vendor merchandise.
• Merchandise jewelry cases for new products, season changes, special events and clearance sales.
• Pack customer sizing and repair orders for outbound shipment to the Jewelry Center.
• Organize and file shipping, receiving, customer sizing, repair, sales and return documentation.
• Assist in the inventory process and monitor supply levels.
• Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS).
• Maintain orderliness and cleanliness of jewelry counters and area.
• Adhere to Asset Protection and inventory control and compliance procedures.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed