Retail Sales & Hospitality Support

Ridge VineyardsLytton Springs, TX
Onsite

About The Position

This role is a key support position for all Retail & Hospitality Operations at Ridge Vineyards. The ideal candidate will possess excellent collaborative skills, exemplary self-motivation, a strong work ethic, and be articulate and customer service oriented. The primary objective is to assist and support wine educators/hosts in providing an exceptional guest-service experience to consumers, wine club members, and members of the trade. Ridge Vineyards is a community passionate about crafting exceptional wines and creating memorable experiences, with a rich history dating back to 1962. They pride themselves on their commitment to quality, sustainability, and innovation. The team is composed of dedicated individuals who share a common love for wine and a drive for excellence.

Requirements

  • Excellent organizational skills and attention to detail.
  • Ability to work evenings and weekends as needed.
  • Ability to regularly lift 40 lbs.
  • Ability to accept and maintain all discipline and behavior standards unique to the alcoholic beverage industry.

Nice To Haves

  • Prior experience in a wine service environment preferred but not required.
  • Prior experience in the luxury hospitality industry with emphasis on outstanding guest service preferred but not required.

Responsibilities

  • Provide adequate set up and breakdown of Tasting Room, Private and Outdoor Tasting Areas, and Picnic Areas.
  • Dishwashing to support ongoing guest experience activities throughout the day.
  • Stocking of wines, non-wine merchandise and various marketing materials.
  • Breaking down and recycling of all necessary elements including cardboard & glass.
  • Packaging wine for guests, at the direction of sales staff, including transporting wines to guests’ automobiles.
  • Putting away wine transfers.
  • Setting up and breaking down items for private tastings.
  • Continuously monitoring and maintaining the condition and appearance of the tasting rooms, picnic areas, knoll, and surrounding grounds.
  • Providing end-of-day tasting room breakdown including washing all dishes, putting away all marketing materials, cleaning and sanitizing of tasting bars, kitchen, offices, and surrounding retail areas.
  • Performs other related duties as assigned.

Benefits

  • Tips
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