Retail Sales & Customer Solutions Representative for Shentel
About The Position
As a Shentel Retail Sales & Customer Solutions Representative, you’ll help customers choose reliable, internet solutions while building a rewarding sales career with a team that invests in your success. High performers in this role have the opportunity to earn $60,000+ annually through base salary, uncapped commission, and performance-based earnings. In this customer-facing role, you’ll engage with customers in the Shentel store and by phone, helping them understand their options and choose services that fit their needs. You’ll serve as a trusted guide, a problem solver, and a brand ambassador for Shentel in the community.
Requirements
- Goal-driven and motivated by performance-based earnings
- A strong communicator who builds rapport easily
- Resilient, self-motivated, and comfortable working independently
- Customer-focused, professional, and excited to represent Shentel in the community
Responsibilities
- Welcome and assist customers through face-to-face interactions in the Shentel store
- Provide sales and service support through our inbound customer call queue and make outbound warm calls to potential customers
- Ask thoughtful questions, identify customer needs, and recommend Shentel solutions
- Build relationships, follow up with customers, and grow your customer base
- Use the sales techniques learned through paid training to meet and exceed goals
- Process customer payments by credit card and cash
Benefits
- Base salary + uncapped commission
- Paid training with ongoing coaching and team support
- Medical, dental, vision, and life insurance
- 401(k) with company contribution
- Paid time off, holidays, and more
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
